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Returns & Policies

Special Orders

Can't find what you're looking for? Many items not listed in the catalog are available by special order. Extra shipping time and charges may apply to special orders.

Privacy Policy

Hockert Sales is committed to protecting your privacy and will not share or sell your information.

Security Policy

Your information is protected by Secure Sockets Layer (SSL) software which encrypts your personal information and credit card number so that it cannot be read over the internet.

Returns & Damaged Goods

We will accept returns on any resalable stock items. Simply call 1-800-451-5739 or e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to obtain a return authorization (RA) number and mail the item back to us using the address listed below.

All of our products manufactured by Core Products are satisfaction guaranteed, meaning you may return any item at any time for replacement or refund--whatever the reason.

Some non-stock items may also be returned with a 10% restocking fee.  Simply call 1-800-451-5739 or e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to obtain a return authorization (RA) number and mail the item back to us using the address listed below.

If your order is missing product or is damaged during shipping please contact us at 1-800-451-5739 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it within 7 days and we'll replace it. Please keep all packing material used on damaged shipments, as the carrier may need to inspect it.

Address for Returns:

Returns via US Mail
Returns via Carrier
(e.g. UPS, FedEx, etc.)
Attn: Returns
Hockert Sales
PO Box 190
Isanti, MN 55040-0190
Attn: Returns
Hockert Sales
459 W Dual Blvd
Isanti, MN 55040